DFI Retail Group

The role of the Partnerships function is to build and manage relationships with brands participating in the programme and ensure delivery of the agreed value proposition and benefits to the partners. The position is a part of the ‘Partnerships’ organization within the yuu Rewards team. This position is responsible for seamless programme delivery and execution of agreed plans and initiatives at key partner/s. The role requires engagement with stakeholders in the partner organization to realize the agreed objectives from the programme. This extends from operationalizing customer acquisition and engagement and other processes and subsequent execution of marketing programmes and other initiatives on a BAU basis. 

Is this your next challenge in Business Partnering?

▪ Relationship management with relevant stakeholders in internal and partner organization 

▪ Support the partner to strategize and plan customer-focused initiatives by leveraging data insights and ensuring alignment with the partner's marketing schedule 

▪ Ensure successful execution of agreed plans with appropriate measurement and reporting mechanisms put in place 

▪ Operational processes such as offer briefs, campaign brief update and follow up until go-live 

▪ Ongoing communication of Programme benefits to partner 

▪ Timely resolution of issues/ minimize escalations 

▪ Identify and realise opportunities to improve programme performance 

Do you have experience in Partnership?

▪ University degree 

▪ 5+ years experience in partnerships, client or relationship management, retail experience is ideal, loyalty experience/ CRM preferred but not essential. Candidate with less experience will be considered as Senior Executive 

▪ Experience in campaign planning, execution and measurement or experience in retail operations 

▪ Strong communication skills, business acumen and analytic mindset 

▪ Proficiency in fundamental computer skills, including Microsoft PowerPoint, Excel, and Word 

▪ Good command of both spoken and written English and Chinese

▪ Able to work independently with limited supervision from manager