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General information

Name
Category Support Officer
Job Posting date
26-May-2026
Job Code
JSG000350
Country/Region
Singapore
Banner
Guardian
Department
Commercial
Section
Tampines
Site
945-BUYING
Job Type
Store Support Centre
Job ID
16608

Description & Requirements

Department: Commercial 

Position: Category Support Officer 

Job Grade: 9 

Reports to: Merchandise Manager

Role Purpose

Reporting to the Merchandise Manager and Category Managers, you will provide both administrative and analytical support to the category team. You will collaborate closely with suppliers, operations, and marketing teams to ensure the smooth execution of product listings and promotions. Additionally, you will be responsible for delivering timely and accurate reports and analysis to support business decisions.

Principal Responsibilities

-       Prepare and submit daily system maintenance forms to GBA within the stipulated cut-off time

-       Process and prepare payment requisitions and monthly billings for claims, promotions, and new product listings

-       Liaise with suppliers on promotion forms, claims submissions, and resolve any discrepancies

-       Prepare and consolidate agency formats, store messages, and letters of authorization for vendor submissions

-       Generate and analyse sales reports to support the Merchandise Manager and Category Managers

-       Perform article creation for both national and house brands

-       Prepare and maintain supply chain files, including OSD and spaceman files

-       Raise and coordinate supply chain requests (e.g., GRN888, GRN999, ad-hoc allocations, expiry feedback)

-       Support promotion listing processes, including securing supplier support, consolidation, and system execution

-     Prepare materials and support monthly BMO presentations and meetings

-     Undertake other ad-hoc administrative and operational tasks as assigned


Job Requirements

-       Diploma in Business Management or a related discipline

-       Minimum 2 years of relevant experience, preferably in the retail or FMCG industry

-       Detail-oriented, proactive, and able to work effectively in a fast-paced environment

-       Strong communication and interpersonal skills

-       Proficient in Microsoft Office applications, especially Excel (including Pivot Tables)

-       Experience in FMCG or retail operations will be an advantage

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 100 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

 

DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management. 

 

To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.com