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General information

Name
Demand & Supply Planning Officer
Job Posting date
15-May-2026
Job Code
J001702
Country/Region
Hong Kong
Banner
Wellcome
Department
Supply Chain
Section
Quarry Bay
Site
FWD Tower
Job Type
Store Support Centre
Job ID
16609

Description & Requirements

Is this your next challenge in demand & supply planning? 

The challenge is to: 

  • Manage demand forecast to support business promotions and plans. Manage inventory planning and daily replenishment to online platform, stores and DC based on forecast, promotion schedule and display requirement.
  • Analyze actual product demand, research demand drivers, seasonal demand, market situation, refine the forecast to reflect updated sales momentum, and adjust inventory plans for normal, festive, seasonal ranges accordingly.
  • Work with Commercial team to ensure sales forecast accuracy and align on new range, seasonal and promotion forecast.
  • Prepare purchase plan and release orders to vendors to ensure products arrive at the right time to meet the demand. Balance the inbound volume to ensure receiving capacity is used effectively and efficiently
  • Ensure accurate and timely replenishment of overseas sourcing products. Closely monitor incoming shipping activities from overseas.
  • Facilitate Team Lead to monitor key supplier performance and liaise with vendor on the supply and demand requirement
  • Optimize inventory level at warehouse & fulfilment centres while maintaining high service level; identify root cause and resolve out-of-stock/excess stock situation.
  • Execute KPI (OOS, Overstock, stock day) and execute improvement actions as instructed from Team Lead. Prepare regular reports and analysis for management review.
  • Achieve company target and carry out other duties as required by the business.

 

Do you have experience in demand & supply plannings? 

  • Education: University graduate in Supply Chain or related disciplines
  • Minimum 3 years of experience in supply chain or inventory planning. Experience in Retail or FMCG is a definite advantage. (Senior Officer)
  • Less experience would be considered as Officer position
  • Detailed oriented and sensitive to figures, well organized and able to work independently.
  • Familiar and experience in implementing and using Demand & Forecast planning system is an advantage
  • Experience in Import / shipping / replenishment from overseas is an advantage
  • Proficient in Excel, knowledge in Access is an advantage.
  • Fluent in Cantonese and English.

Wellcome is the largest and longest established supermarket brand in Hong Kong with an extensive network of over 300 stores. Wellcome is committed to providing one-stop shopping convenience to customers through quality products at competitive prices and friendly service to serve the needs of different customers. We welcome applications from high calibre candidates to join our expanding team.

 

DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management. 

 

To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.com