DFI Retail Group

We are seeking a Group Employee Relations Senior Manager/ Manager to strategically design and implement the Employee Relations (ER) framework across all markets. This senior role will oversee ER initiatives and cultivate a positive workplace culture while managing a dedicated team. 

Is this your next challenge in People & Culture?

The challenge is to:

• Develop and execute a comprehensive Employee Relations strategy that aligns with business objectives and promotes a positive workplace culture across all markets.
• Establish and maintain robust governance frameworks for managing employee relations, ensuring compliance with legal and regulatory standards.
• Act as the owner of People & Culture (P&C) policies for all markets, ensuring they are up-to-date and aligned with best practices and legal requirements
• Serve as the primary advisor to senior leadership on complex employee relations matters, providing insights and strategic recommendations
• Serve as the governance of the Speak Up mechanism by collaborating with Internal Audit, Risk Management and Legal functions on employment-related litigation and managing employment legal risks
• Lead and mentor a high-performing team of Employee Relations professionals, fostering a culture of excellence and continuous improvement
• Partner with P&C Business Partners and Country P&C teams to proactively assess and address employee relations issues, ensuring alignment with corporate values
• Utilize data analytics to present trends and insights within employee relations to the senior management, driving proactive strategy to enhance organizational climate and employee engagement
• Develop metrics to assess the effectiveness of ER initiatives and report findings to senior management
• Design comprehensive training programs that promote an open culture and equip leaders with skills to navigate employee relations effectively.
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Do you have experience in Employee Relations?

• At least 7+ years of employee relations or related experience (Human Resources/ Legal/ Compliance professional)
• Proven track record in developing and executing high-level ER strategies that drive organizational success
• Deep understanding of employment ordinance and best practices in Employee Relations
• Experience in coaching and advising employees, P&C and business stakeholders
• Demonstrated strong project management, analytical and problem-solving skills along with an ability to apply judgment to solve sensitive issues
• Able to take initiatives and operate with a high-level of independence
• Strong analytical and problem-solving skills with a data-driven mindset
• Demonstrated ability to work collaboratively with multiple internal stakeholders 
• Proficiency in business writing and communication skills, capable of articulating complex issues clearly