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General information

Name
Learning & Development Officer
Job Posting date
04-Sep-2025
Job Code
J001224
Country/Region
Hong Kong
Banner
7-Eleven
Department
People & Culture
Section
Lai Chi Kok
Site
Saxon Tower
Job Type
Store Support Centre
Job ID
16176

Description & Requirements

Is this your next challenge in Learning & Development?

The challenge is to:

  • Design clear and measurable learning objectives, define content, and identify the most effective learning activities to support development goals.
  • Assist in the creation and enhancement of learning materials (e.g., videos, eLearning modules) to ensure an engaging and positive learning experience for all team members.
  • Deliver training programs professionally, ensuring smooth execution and effective facilitation of all training activities.
  • Provide administrative support and contribute to departmental initiatives and ad hoc projects as assigned.
  • Develop and produce supporting materials and media (e.g., audio, video, simulations, role plays, games) for integration into the digital learning platform.


Do you have experience in learning & development / video editing and visual design?

  • Bachelor’s Degree preferably in Human Resources or related discipline.
  • Minimum 2 years of training experience preferably in retail or servicing industry.
  • Good command of both spoken and written English and Chinese.
  • Proficiency in MS. Office (e.g., MS PowerPoint) and Chinese Word Processing.
  • Experience in video editing tool (e.g., Canva, AI application) / eLearning authoring tool (e.g., Articulate -Storyline) preferred.
  • Knowledge on digital learning production would be an advantage.
  • Good understanding of retail operational details is an advantage.
  • High learning agility, detail-oriented with strong communication and organizational skills. 
  • Demonstrated ability to interact and communicate effectively at all levels and across functions.
  • Effective planning and organizing skills


7-Eleven possesses the largest retail store network with over 1000 convenience stores in Hong Kong and Macau. Apart from providing quality fresh, fast food and convenient products, the chain provides a wide range of value-added services such as bill payments, mobile cards, ticketing, and pick-up services to meet customers' convenience needs. To cope with our rapid business development, we are inviting energetic and high-caliber individuals to join our team.

 

DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management. 

 

To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.com