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General information

Name
Operations Controller, Macau
Job Posting date
05-Nov-2024
Country/Region
Macau
Banner
Mannings
Country
Macao
Department
Store Operations
Job Type
Store Support Centre
Work Type
Permanent
Job ID
15587

Description & Requirements

THE JOB 

Macau plays a crucial role in Mannings' business, the dynamics of the tourist business and marketing landscape are evolving rapidly, requiring retailers to be agile. We are seeking a capable individual to join our team in a role primarily focused on operations execution and planning. This position will collaborate closely with other functions, including: 

  1. Commercial: Collaborate on product range and promotional strategies.
  2. Marketing: Work together on point-of-purchase (POP) displays and advertising initiatives.
  3. Supply Chain: Ensure stock availability and smooth delivery processes.
  4. Work together to plan and optimize workforce and handle people related matters.

 

Key Roles: 

  • Serve as the leader and owner of the Macau business, overseeing the P&L for a total of 22 stores and leading a team of 300+ team members.
  • Lead the store execution team and cross-functional teams to develop effective plans that maximize business potential, drive productivity, and improve operational efficiency.
  • Identify and implement process solutions to enhance efficiency and effectiveness in daily operations and systems.
  • Ensure business, people, and transformation plans are well-thought-out, communicated, and executed.
  • Act as the management representative in the Jardine Macau leadership committee.

The Person: 

  • Tertiary education or equivalent
  • 5-8 years of general management experience in retail, beauty, fashion, luxury, or related industries, preferably in FMCG or health product-related businesses
  • Strong experience in retail operations and management 
  • Market sensitivity and exceptional international skills
  • Customer-oriented, mature, results-oriented mindset and can work independently
  • Strong analytical abilities, leadership and people management skills

Mannings is the leading health and beauty chain in Hong Kong with over 300 stores, territory-wide. Our trusted reputation is based on Mannings’ commitment to improve customer health and personal care, leading to ten consecutive years of being voted “No. 1 Most Preferred Brand” in Hong Kong. Our culture is open and progressive – simply to achieve the best for our customers both externally and internally. Applications are welcomed from high calibre individuals to join our growing team.


DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management. 

 

To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.com