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一般信息

名稱
Customer Insights Assistant Manager
職位發佈日期
23-Apr-2026
工作代碼
J002912
國家/區域
香港
品牌
yuu Rewards
部門
數碼
部門
Quarry Bay
地點
FWD Tower
職位類型
店舖支援中心
職位編號
16507

描述和要求

Is this your next challenge in customer insights? 

The challenge is to: 

  • Design and build scalable and high-performance data pipelines for customer domain, ensure data quality and implement data engineering best practice 
  • Cross check, debug, and solve issues to ensure analytics deliverables are accurate, even when confronted by subtle data complications 
  • Identify areas to improve analytics efficiency and streamline process through automation 
  • Support analytics use case, data science initiative, data collaboration project to maximise value creation to the programme and partners 
  • Perform statistical analysis (descriptive, inferential, predictive, prescriptive) to discover underlying patterns, trends and relationships about customer profile and purchase behaviour 

 

Do you have experience in customer insights? 

  • Bachelor’s degree in Statistics, Data Science, Information Management, Computer Science, Mathematics, or related fields  
  • 3-5 years’ experience working on data analytics, data science, business intelligence, preferably in Retail, FMCG, Finance Service industry  
  • Experience with databricks, Spark and big data product development, including data warehouse, query platform, streaming, recommendation, user profiling, etc. 
  • Solid experience in Google Cloud Platform, SQL, and Python 
  • Experience in data visualizations like Tableau, Power BI, Qlik Sense is advantageous  
  • Confident communicator of analytics to technical and non-technical audience  

yuu Rewards club and online shopping platform yuu was launched in Hong Kong in 2020 and now serves 4.2 million members. It allows members to earn points at more than 2,500 outlets, from partners including WellcomeMarket Place, Mannings, 7-Eleven, IKEA, KFC, Pizza Hut, PHD, Maxim’s Groups, Shell, Livi Bank and more. Originally a rewards club, it expanded in 2022 to include shopping by launching yuu to me, and has quickly become one of Hong Kong major online shopping platforms. It also exclusively partners with Hang Seng Bank’s enJoy card to enable customers to earn additional rewards. yuu encourages its members to donate points to good causes; more than 760 million yuu points have been donated to Food Link Foundation and The Conservancy Association since 2020. 

 

DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management. 

 

To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.com