DFI Retail Group

Is this your next challenge in partnership?

The challenge is to:

Business Support:

• Develop promotion and engagement plans while facilitating operational coordination between yuu Rewards and our banking partners
• Work closely with cross-functional teams to design and streamline customer journey 
• Provide account support for partners to drive and monitor the achievement of financial performance

Partner management:

• Manage partnership with relevant stakeholders of our key banking partners 
• Manage ongoing governance and drive strategic discussion and alignment with banking partners

Marketing & CRM coordination:

• Lead the delivery of joint marketing and engagement initiatives  with the partner to deliver towards the agreed roadmap
• Facilitate the execution of marketing and CRM initiatives with creative and media agency interface

Insights:

• Work with Customer Insights teams to understand trends in and proactively identify opportunities from partner and our data with an aim to improve partner performance in the programme
• Support in delivery of insights and execution of plans arising from insights in key business areas

Do you have experience in partnership? :

• University degree
•  At least 2+ years’ experience in financial services industry with partnership marketing related function
• Experience in campaign planning, development and measurement
• Loyalty and client management / partnerships experience preferred but not essential
• Strong commercial, communication and interpersonal skills
• A strong team player, proactive, self-motivated and well organized
• Good PowerPoint, Excel and Word skills
• Excellent command of written and spoken English and Chinese