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General information

Name
Customer Marketing Assistant Manager
Job Posting date
12-Sep-2025
Job Code
J002414
Country/Region
Hong Kong
Banner
Mannings
Department
Marketing
Section
Quarry Bay
Site
Devon House
Job Type
Store Support Centre
Job ID
16168

Description & Requirements

Is this your next challenge in Marketing?

The challenge is to:

 

Integrated Marketing Communication Planning 

  • Drive execution based on the annual marketing calendar, aligning category strategy with customer activation across 360 media touchpoints, both ATL and in-store 
  • Crafting communication and promotion content across categories and channels, working closely with the commercial team to strengthen the branding while driving business performance  

 

Category Marketing Execution 

  • Execute and support category campaigns or promotions independently according to the marketing plan  
  • Work closely with cross-functional teams to execute assigned category campaigns/promotions in-store or on digital platforms 
  • Work closely with the commercial team to identify the best-fit product portfolio to highlight in each campaign to maximize efficiency  
  • Work closely with creative, digital agencies to execute the communication support plan for assigned category campaigns/promotions  
  • Initiate customer-centric communication angles to the line manager for further refinement before final execution  
  • Develop story and content ideas according to the publication’s style and editorial policy  
  • Writing, editing and publishing engaging content for various social networks, including Facebook or Instagram  
  • Should have excellent web content writing skills and experience advertising on multiple social networks  
  • Ensure we maintain a strong online voice and brand consistent with our marketing goals  

 

Performance Optimization 

  • Work closely with cross-functional team to develop effective mediums and touchpoints throughout the customer journey, and with an understanding of the mix of marketing channels, optimising the efficiency of each channel 
  • Support post campaign/promotion evaluation by collecting qualitative and quantitative feedback from different sources  
  • Identify insights from the post evaluation for future campaign improvements  

 

 

Do you have experience in Marketing and Trade promotion?

  • Bachelor’s degree in Marketing/ Business Administration or related disciplines 
  • Minimum 3 years of marketing experience with hands-on trade promotion and advertising experience 
  • Self-motivated with excellent communication and interpersonal skills 
  • Creative, adaptable, high learning agility 
  • Well-organised, enjoy working in fast-paced organisation 
  • Good command of both written and spoken English and Chinese 
  • Experienced in FMCG or retail industry is an absolute advantage 
 

Mannings is the leading health and beauty chain in Hong Kong with over 300 stores, territory-wide. Our trusted reputation is based on Mannings’ commitment to improve customer health and personal care, leading to ten consecutive years of being voted “No. 1 Most Preferred Brand” in Hong Kong. Our culture is open and progressive – simply to achieve the best for our customers both externally and internally. Applications are welcomed from high calibre individuals to join our growing team.

 

DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management. 

 

To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.com