DFI Retail Group

Is this your next challenge in customer insights? 

The challenge is to: 

• Responsible for customer analytics foryuuRewardsto drivebusiness performance and customer engagement
• Support analytics use case, data science initiative, data collaboration project to maximise value creation to the programme and partners
• Perform statistical analysis(descriptive, inferential, predictive, prescriptive)to discover underlying patterns, trends and relationshipsaboutcustomerprofile and purchasebehaviour
• Conduct customer segmentation,offerand campaign evaluation, measure effectiveness and provide recommendations to improveROI
• Identifyareas to improve analytics efficiency and streamline process through automation
• Keep track on KPIs and regular reports on customer and partnerperformance

Do you have experience in customer insights? 

• Bachelor’s degree in Statistics, Data Science, Information Management, Computer Science, Mathematics, or related fields 
• 3-5 years’ experience working on data analytics, data science, business intelligence, preferably in Retail, FMCG, Finance Service industry 
• Solid experience in SQL, experience in Python isadvantageous
• Experience in data visualizations like Tableau, Power BI, Qlik Sense isadvantageous 
• Confident communicator of analytics to technical and non-technical audience 
• A natural curiosity to interrogate data and identify hidden patterns to support business needs 
• Knowledge of Google Cloud Platform is a plus